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Yes, the entire range of O’Keeffe’s products are included in the Money Back Guarantee, there are no exclusions.

If you are not fully satisfied, we will return 100% of the purchase price. Please retain product and call +61 2 8709 8800. Return postage cost is not included under the Money Back Guarantee.

Unfortunately, without the proof of purchase we are not able to process returns under any circumstance. Any products are sent into us without the receipt will be returned back via post.
The Money Back Guarantee does not cover the cost of postage. We are not liable for any returns not received. We recommend using tracked delivery.

Please call +61 2 8709 8800 for details on how to obtain a refund.

Within 30 working days from the returned product and receipt being received.
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